FAQ

Find out how Amazing Clean work for you.

What are ultrasonics and what are the benefits?

Ultrasonics are high-frequency sound waves or vibrations that, when combined with water, will produce millions of high-energy bubbles that implode. When utilised for cleaning purposes, these imploding bubbles can literally suck all traces of dirt and grime from your blind. Nothing is missed.

Ultrasonic cleaning is the only process that can remove nicotine stains, mould and other heavy staining. It also rejuvenates even the tiredest of blinds, which can prolong the life of your blinds and save you money.

Such thorough cleaning, whether in a living or work environment, also has potential health benefits. No matter how well people dust their blinds, the process will never succeed in removing the germs and bacteria that spread disease, nor mould, grease and insect stains that can deteriorate the materials.

Is ultrasonic cleaning environmentally friendly?

Yes! Australasia’s most precious resource, water, is used sparingly in the Amazing Clean process. Additionally, the detergents used to clean and sanitise are probably safer than those under your kitchen sink.

In fact, the US Environment Protection Authority acknowledges the use of ultrasonic cleaning in many industrial applications where there is a high contamination to be cleaned.

How long will it take to clean my window coverings?

Generally smaller residential jobs can be done in a day or two, while larger or commercial jobs may take a bit longer.

Do you clean onsite or take the window coverings away?

Most window coverings that require cleaning will be contaminated with mould and/or sticky cooking residue.

A light dust and rinse onsite is unlikely to get rid of this type of dirt, which is why we take the coverings down and clean them offsite in our purpose-made facility.

Where suitable, blinds can be ultrasonically cleaned before being returned to your premises and re-hung. This also allows us to carry out any minor repairs that are required.

For those wishing to save money, there is also an option to deliver your blinds to the facility for cleaning.

What is the process involved in cleaning my curtains?

Curtains can be cleaned onsite, while still hanging, using Amazing Clean’s low-moisture system so that there is no loss of colour or shrinkage. In some cases, it may be necessary to remove the curtains for cleaning back at the facility.

How often should window coverings be cleaned?

Window coverings in low impact residential environments would benefit from cleaning every couple of years.

If located in more demanding environments such as kitchens or areas near traffic or with pets, they may need attention more frequently.

Are your cleaning products safe for pets and children?

By using specialised equipment and procedures, we are able to minimise the use of chemicals in our cleaning process.

Any chemicals that are used are household grade, are highly diluted, and the rinsing process should eliminate any residue.

Do you offer discounts for larger jobs?

Yes, we do!

What type of window coverings can you clean?

We can tackle most types of window coverings, for example roman blinds, venetian blinds, honeycomb blinds, roller blinds, smaller awnings and shutters, and of course curtains.

In some instances, your local technician may not have the facilities to do all of these. We will let you know when you contact us if that is the case.

Why should window coverings be cleaned?

Apart from looking better, freshly cleaned window coverings are less likely to harbour allergens and other nasties that may have an impact on your health and wellbeing.

Why should window coverings be cleaned by a professional?

Our technicians have specialised equipment and processes that are designed to produce the best possible results.

Can you lend us window coverings while the job is being done?

If privacy is essential, our technicians can normally provide you with a temporary window covering.

Can you repair damaged window coverings?

In most cases our technicians can repair window coverings.

On occasion the damage may be too severe to fix or the coverings too old to repair, in which case we can quote to replace them.

Can you install new window coverings?

We have relationships with most reputable manufacturers and can even manufacture coverings in-house in some cases.

So yes — we can install new window coverings!

In some instances, we can even motorise your existing window coverings.

How much will it cost to get my window coverings cleaned, repaired or replaced?

We offer specialist window coverings services and, along with a bit of upholstery, that’s all we do, and we do it well.

Our prices vary greatly according to the type of window coverings, the number and size of the window coverings, the condition they are in, and how accessible they are.

For the deep cleaning, repair and replacement services we offer, we find that we are generally competitively priced.

There may be someone out there who will drop in to your premises and give your blinds a quick vacuum and rub down for less than we would charge to do a more thorough job, but the results will not be the same.

Please contact us for a quote!

How do I get a quote?

For a free, no obligation quote please call us on 1300 138 150 or request a quote on our website at: www.amazingclean.com.au.

What terms and conditions apply when engaging Amazing Clean?

Amazing Clean's terms and conditions are included on the back of all quotes. They include:

1. Amazing Clean cannot be held responsible for damage due to age wear, sun damage, colour run, thinning of fabric, damaged or torn fabric or stitching, rot, water damage, worn cords or component damage, hardening of material, loss of sheen, shrinkage, zip or button corrosion or any other damage arising without the default of or beyond the control of Amazing Clean.
2. Amazing Clean will not be liable for any damage caused in re-installation of mountings where the same were originally installed by anyone other than Amazing Clean or its servants, agents or employees.
3. No work other than that specified will be performed without the written request of the Customer and the written acknowledgement of Amazing Clean. Oral promises made by employees, servants or agents of Amazing Clean are not binding on Amazing Clean.
4. The Customer shall provide access to the premises at all such times as shall be necessary to permit the works to be carried out. All furniture and furnishings shall be moved at the Customer’s own risk. Any material, work or handling in addition to that specified in this contract will be at an additional cost, shall be furnished only on the Customer’s authorisation, and will be paid for by the Customer on completion of the works.
5. The Customer acknowledges that the cleaning of the furnishings will not rectify any inconsistencies in the colour, texture or finish of the furnishings, which may be as the result of natural causes or as the result of any act or action other than the act of Amazing Clean, its servants, agents or employees. Colour differences to different areas of the same furnishings may be due to light exposure and/or other circumstances.
6. The Customer understands and agrees that upon acceptance of this contract Amazing Clean shall not be responsible for any damage to ceilings, walls, flooring, other fittings, or the furnishings, by any of its servants, agents or employees whilst moving the furnishings, ladders or other related equipment through the Customer’s premises.
7. Amazing Clean shall not be responsible for the replacement cost of any furnishings where the cleaning of the same reveals that the furnishings are deteriorated beyond a visually acceptable condition.